Released March 25th, 2020

§ 1 Scope of Validity

1.1 These General Terms and Conditions apply to our consulting services unless otherwise agreed upon in writing in the form of supplements or amendments. Any implicit change of written agreements shall be excluded.

§ 2 Our Services

2.1 We provide our consulting services to our clients independently and are not bound by any instructions. We neither owe nor guarantee any specific result. The client is solely responsible for deciding whether to implement any of the measures we recommend, even if we support the client during the implementation of such measures.

2.2 We perform our services for the client based on the written engagement letter. We will, however, inform the client of any requirement for additional or complementary services and the client will request or accept additional or supplementary services.

2.3 We do not provide legal or tax advisory services in connection with any agreement.

2.4 The documents we produce for a client may not be transferred to third parties unless based on our prior consent and only to the extent such transfer is in our client’s best interest.

§ 3 Client’s Obligation to Cooperate

3.1 The information provided to us by the client or the material made available to us by the client forms the basis of our activities, whereby we assume that this information is complete and correct for the purpose of providing the contracted consulting services. We are under no obligation to verify whether this material is true, complete, or correct, including without limitation in case our services include performing plausibility assessments or valuations based on information provided by the client.

3.2 The client must designate a project manager/contact person who is authorized to make and/or accept legally binding declarations with respect to all activities performed in connection with our consulting services.

3.3 The client shall ensure that the organizational framework conditions required for the performance of our consulting contract are met at the client’s place of business in order to enable us to provide our services as smoothly and efficiently as possible; such conditions include without limitation the availability of the required employees, premises, and data processing and telecommunications systems.

3.4 If the client does not or not fully fulfill their obligations to cooperate, we are entitled to terminate the agreement in writing with immediate effect. In this case, we may, in our discretion, either charge the client for the actual services rendered up to the date of termination or instead charge the entire contractually stipulated amount less any costs saved as a result of early termination of contract.

3.5 Scheduled consulting sessions may be rescheduled free of charge up to 21 days prior to the session. Sessions rescheduled within 21 days or less will be billed at 50 % of the stipulated fee. In the event that the client reschedules a session, Staufen will use the best efforts to avoid travel costs and expenses and/or to cancel bookings already made free of charge. In cases where this is not feasible in whole or in part, we will bill the client for any unavoidable costs or cancellation fees incurred.

§ 4 Terms of Payment

4.1 Our invoices are due and payable in full within 14 days upon receipt. In the case of projects billed at a flat rate, we reserve the right to request reasonable advance payments.

4.2 If payment is not received before the deadline specified in a payment reminder, if any, we are authorized to charge default interest amounting to 5% above the ECB’s applicable base rate.

4.3  All fees and prices are stated net excluding VAT and any other incurred costs, such as postage, packaging, insurance, travel costs and expenses, applicable statutory VAT and applicable local taxes, if any.

4.4 If payment is not received before the deadline specified in a payment reminder, if any, we are authorized to discontinue provision of our services without prior notice. In this case, we are not liable for any current or future damage, including without limitation in the event of the client’s insolvency, and we reserve the right to assert further claims for damages caused by the delay.

4.5 The client’s right of set-off shall be limited to claims that are undisputed or established with legally binding effect and shall only apply to Staufen’s claims against the client based on the same business relationship. Clients are not authorized to assign to third parties any claims against Staufen; Staufen shall always be entitled to satisfy claims by rendering contractual performance directly to the client (see § 354a of the German Commercial Code). Any rights of retention shall be excluded except those based on claims arising from this agreement. However, this restriction does not apply to counterclaims that form the basis for the right of retention and that are undisputed or established with legally binding effect.

§ 5 Liability

5.1 We assume no liability or warranty for the success of measures we recommend to the client, even if we support the implementation of such coordinated or recommended measures.

5.2 Our liability is limited to willful intent or gross negligence. Any liability claims asserted against us based on the contract will become statute-barred twelve months after completion of the services.

5.3 If we provide e-learning services as part of our consulting activities, each of the client’s participants will be given personal access. The use of the e-learning services (i.e. software, educational content, etc.) is limited to the individual participant and to a certain period of time. Participants are prohibited from disclosing their login information to third parties.

§ 6 Confidentiality

6.1 All documents that we transfer to the client within the scope of rendering the aforementioned services are transferred for the exclusive purpose of achieving the project objectives and may be used and reproduced by the client internally for this purpose.

6.2 We agree and undertake to maintain strict confidentiality with regard to all information provided to us in connection with our consulting activities, and this obligation will remain in force after completion of our services. However, we reserve the right to use our activities for the client for our own advertising purposes, unless the client has expressly prohibited us from doing so; such prohibition must be made in writing and issued prior to the commencement of our services.

6.3 We are authorized to process personal data for the intended purpose related to our activities in compliance with applicable privacy regulations. We are not authorized to transfer such data to third parties.

6.4 We will treat as strictly confidential any and all business information pertaining to our client that is disclosed to us in connection with the provision of our consulting services.

§ 7 Intellectual Property

7.1 The client shall not be entitled to use the reports, lists and working materials we prepare within the scope of rendering our services, except for the purposes of the consulting services stipulated in the agreement. Any deviations from this stipulation must be agreed upon in writing.

§ 8 Privacy

8.1 We agree to comply with the applicable statutory privacy regulations, in particular the German Federal Data Protection Act (BDSG). Should we receive personal data, we will only collect, process, and use such data within the scope of the client’s instructions in accordance with § 11.3 of the BDSG.

§ 9 Non-Solicitation Clause

9.1 Both parties are prohibited from enticing away any employees of the other party during the term of the agreement and for a period of 24 months thereafter.

§ 10 Final Provisions/Place of Jurisdiction

10.1 Place of performance and place of jurisdiction for all obligations resulting from the contractual relationship is Stuttgart. The laws of the Federal Republic of Germany shall apply.

10.2 Should any of the provisions governing the contractual relationship with the client be or become invalid, the enforceability of the remaining provisions will not in any way be affected thereby. In this case, the parties undertake to agree on an enforceable provision that comes as close as possible to the parties’ intended economic purpose. This also applies mutatis mutandis if the contractual relationship contains a gap that must be closed by an amendment of the agreement.



Blumenstraße 5 
73257 Köngen

Telefon: +49 7024 8056 0 
Telefax: +49 7024 8056 111


Management Board: Wilhelm Goschy (CEO) . Markus Riegger
Chairman of the Supervisory Board: Martin Haas 

Registration: Amtsgericht Stuttgart
Registry file no.: HRB 724204

VAT ID according to § 27a VAT: DE 169463991

Copyright notices

All photographs, audio and video clips, picture images, graphics, links, website architecture, format, layout and data structures, and all other items contained on the website are copyrighted unless otherwise noted and may not be used in any manner, except as provided in these Terms or in the website text, without Staufen’s prior written permission. Images of people or places and products, are either property of, or used with permission by Staufen. Any unauthorized use of these materials may violate copyright, trademark and privacy laws, and other applicable statutes. You may browse this website and download or print a copy of material displayed on the website for your personal use only and not for redistribution, unless consented to in writing by Staufen. This limited consent shall automatically terminate upon your breach of any of these website terms.



Released March 25th, 2020

§ 1 Scope

1.1 The contractual relationship between participants in conferences, seminars, and workshops (hereinafter referred to as an “Event”) and STAUFEN.AG Consulting.Academy.Investment (hereinafter referred to as “Staufen”) shall be subject to these General Terms and Conditions. Deviating provisions contained in the participant’s general terms and conditions, if any, do not apply.

1.2 In addition, the information that is provided by Staufen and attached to the Event programs shall also apply.

1.3 Collateral agreements to / changes and amendments of these General Terms and Conditions must be made in text form in order to be effective. Any waiver of this requirement of text form shall not be effective unless made in text form.

§ 2 Participation

2.1 Registrations for Events must be submitted to Staufen in writing. They may be submitted to Staufen online, by letter, fax or by e-mail, subject to the provisions of section 3 of these General Terms and Conditions. They become legally binding when confirmed by Staufen in writing (via letter, fax, or e-mail).

2.2 Registration for supporting program components, such as company tours and similar separate arrangements, where the number of participants is limited, will be accommodated in their order of receipt. The participant shall not be automatically entitled to participate in these components. Staufen reserves the right to determine, in its sole discretion, the participants of such components.

§ 3 Right of Rescission

3.1 The participant is entitled to rescind the contract – without stating a reason – within 14 days after receipt of the confirmation of the conclusion of the contract. Rescission must be sent to Staufen in text form (either by letter, fax, or e-mail). This deadline is deemed met if the participant sends the rescission on time.

§ 4 Event

4.1 The venue is indicated in the Event program valid at the time.

4.2 The Event organizer is STAUFEN.AG Consulting. Academy. Investment., Blumenstr. 5, 73257 Köngen, Germany; phone: +49-7024-80560; fax: +49-7024-8056111; e-mail:; website:

§ 5 Services

5.1 The participation fee is stated per person and Event date plus applicable statutory VAT. It includes conference documents, lunch, and beverages during breaks (other arrangements may be agreed upon in the event of training seminars held at partner companies).

5.2 Staufen reserves the right to replace advertised speakers or instructors and to make necessary changes to the Event program as long as the general characteristics of the Event remain unchanged.

5.3 The participants will be informed immediately in case the Event must be cancelled due to force majeure, illness of a speaker or of an instructor, circumstances of force majeure that prevent the speaker or instructor from participating in such Event, disturbances at the venue which make it unreasonable to hold the Event, or insufficient numbers of participants. A cancellation due to an insufficient number of participants, if any, will be announced no later than two weeks before the scheduled Event date.

5.4 Should an Event be cancelled for the reasons specified in section 3, participants will not be eligible for reimbursement of travel and accommodation expenses or for compensation due to loss of working hours unless the cancellation was caused by Staufen’s gross negligence or willful misconduct. Staufen will do its utmost to remedy any interferences with the performance of its obligations or to limit their effects.

§ 6 Travel and Accommodation

6.1 The participants shall be solely responsible for booking their transportation to the venue and overnight accommodations at their own expense. The confirmation of registration and/or Event information may contain information about accommodations available and special rates, if any.

§ 7 Due Date, Payment, and Late Payment

7.1 The participation fee must be paid within 14 days of receiving the invoice. If payment is not received before the deadline specified in a payment reminder, if any, Staufen is authorized to charge default interest amounting to 5% above the ECB’s applicable base rate and may be entitled to assert further claims for damages caused by the delay.

§ 8 Cancellation Policy

8.1 Participants may cancel an Event free of charge up to 14 days before the scheduled Event date. Thereafter, the Event cannot be cancelled and participants are obliged to pay the entire participation fee, including without limitation in case of non-attendance or cancellation on the Event date.

8.2 Cancellations must be made in writing and are only valid if confirmed by Staufen in writing. Participants are entitled to name a substitute participant at any time at no additional cost. The participation fees and the services covered are listed in the Event program.

8.3 Staufen reserves the right to relocate and/or reschedule the entire Event or individual parts thereof (to the extent reasonable) or to cancel the Event in whole or in part on short notice. In the event that Staufen has to cancel the Event completely (if such cancellation is not due to force majeure), any participation fees already paid will be refunded or, alternatively, a credit for future Events will be given. Further claims for damages on the part of the participant are excluded, unless such claims are due to Staufen’s, its employees’ or vicarious agents’ willful or grossly negligent conduct.

§ 9 Copyright

9.1 Our Events are protected by copyright and are for the personal use of the participants only. Video and audio recording, duplication and publication of Event documents, as well as the transfer of such documents to third parties or any other use is only permitted with Staufen’s prior written consent.

§ 10 Liability

10.1 Staufen shall not be liable for any inaccurate or incomplete information contained in the lectures or documentation unless this is due to gross negligence or willful intent.

10.2 Insofar as events are held on third-party premises or property, Staufen shall not liable to the participants for any accidents or loss of or damage to their property, unless this is due to Staufen’s, its employees’ or vicarious agents’ willful or grossly negligent conduct.

§ 11 Privacy

11.1 The participants’ personal data will be treated confidentially and will only be used in accordance with applicable privacy regulations. Staufen will store the participants’ personal data for the purpose of billing and rendering services and will not transfer them to any third party except for service providers contracted for this purpose.

§ 12 Miscellaneous

12.1 Should one or more provisions of these General Terms and Conditions be or become invalid, this will not affect the validity of the remaining provisions.

12.2 Place of performance and place of jurisdiction for all obligations resulting from the conceptual relationship is Köngen. The laws of the Federal Republic of Germany shall apply.

12.3 Staufen does not participate in dispute resolution proceedings before a consumer arbitration board.

Even more worth knowing


In times of rapid, sometimes even disruptive change, an organization’s ability to adapt and change is the success factor par excellence. Without a finely tuned culture of change that promotes a pioneering spirit and personal responsibility, it will not be possible to successfully anticipate future developments. In our podcast, business leaders and innovators discuss the challenges ahead as well as new ways and opportunities to flexibly adapt to them.

Read more


Read here about the things that move us and your industry. Our selection of news will keep you up to date about people, projects and the latest issues of interest.

Read more


In our blog you will find insightful articles about the topics that drive us: Lean Management, Organizational Development, Digitalization, …

Read more
Staufen Back To Top Button